🧐 Support

Home Screen - iPhone/iPad

This is a "Web App", which means that it utilizes the phone built-in browser and NOT the App Store.. To be able to use it as an app, you will have to "Install it to Home Screen". Here is how to do it:

  1. If you purchased the token on a different device (for example, you purchased on your own iphone, but setting it up on Grandpa's)
  2. Visit the URL in Safari (won't work in Chrome or any other browser)
  3. Click Share
  4. Choose "Add to Homescreen"
  5. Done!

Home Screen - Android

This is a "Web App", which means that it utilizes the phone built-in browser and NOT the App Store.. To be able to use it as an app, you will have to "Install it to Home Screen". Here is how to do it:

  1. If you purchased the token on a different device (for example, you purchased on your own iphone, but setting it up on Grandpa's)
  2. Visit the URL in Chrome or the default browser on your Android
  3. Click Share
  4. Choose "Add to Homescreen"
  5. Done!

The speech does not work

The voice synthesis is provided by the voice models built into the device.

If the app does not read the voice back:

  1. Turn UP the volume
  2. Turn OFF the silent mode (switch on the side of the iphone)
  3. Test and make sure you have voices installed - videos on how to do that behow:

iPhone/iPad

Android